“Too often, small businesses are overlooked by traditional lenders because they don’t fit into narrow credit models,” Poolman said.

The lender also welcomed the report’s recommendations to cut compliance costs, improve digital skills and address the mental wellbeing of business owners – issues it says have become more pressing for clients in recent years.

“Running a small business is incredibly rewarding, but it’s not without challenges,” Poolman said. “Whether it’s navigating tax compliance, managing cash flow, or recovering from natural disasters, government support must match the ambition and resilience of Australia’s small business community.”

The blueprint encourages stronger collaboration between government, industry, and the business community, with an emphasis on involving small businesses in shaping economic policy.

OnDeck said it plans to continue investing in responsible lending practices, new technology, and educational tools to help small businesses grow.

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