What CX Leaders Need To Do Next

What CX Leaders Need To Do Next

Spending time with CX leaders lately, a familiar tension keeps surfacing. AI dominates boardroom conversations, yet many teams still feel underpowered when it comes to real skills on the ground.
Saïd Business School, University of Oxford, partners with global digital skills platform Simplilearn to launch five AI-focused professional programmes for business leaders USA – English USA – English