Despite progress during the COVID-19 pandemic, access to technology is still out of reach for many individuals and families. The digital divide continues to affect communities nationwide, limiting access to opportunities in education, employment, healthcare, and everyday life. In 2020, when schools and workplaces shifted online, the urgent need for computers and affordable internet access became impossible to ignore. Federal programs, such as the Affordable Connectivity Program, and state-level funding have provided millions of households with computers, internet connections, and digital skills training. These investments transformed lives and allowed organizations to expand digital inclusion efforts. Unfortunately, much of this funding has since disappeared. Federal equity programs are winding down, and state-level support for digital navigation and equity has dropped dramatically. In Washington state, budget allocations for digital equity went from $15 million in 2023 to just $2.5 million in 2025—and even that funding was vetoed. This loss of support creates barriers for families who still lack the devices, internet, and skills to stay connected. Despite assumptions that the digital divide was “solved” during the pandemic, the reality is that thousands of people are still being left behind.

[Morgan Costello-Hostettler is a Community Impact Manager at PCs for People Washington.]

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