The rise of digital communication has created a new frontier where traditional social skills take on fresh importance and new competencies emerge. What does it mean to be socially intelligent in a mediated world? Let’s take a Deep Dive.

👨‍💻 The shift from face-to-face to screen-based interaction hasn’t eliminated the need for social skills. It has transformed them into a more deliberate, strategic art that requires conscious cultivation.

🏠 Working from home and away from socialising with colleagues can cause a decline in social skills, resulting in inappropriate workplace behaviours surfacing, undermining productivity and innovation.

💞 As a result, companies have started prioritising emotional intelligence (EI) over IQ in employees, recognising that decisions made with people’s feelings in mind create happier, more motivated work environments. 

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