SEATTLE — A Washington State Auditor’s Office performance audit concluded the state lacks a comprehensive strategy to address “digital equity,” leaving key programs fragmented and without clear leadership, according to a report published Tuesday.

The audit, conducted by State Auditor Pat McCarthy’s office, examined the state’s efforts to ensure all residents have affordable access to the internet, devices, and the skills needed to participate fully in modern civic and economic life.

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It found that while several plans exist, none provide a unified, statewide framework for closing the digital divide.

“Our review found that Washington does not have a comprehensive, unified, state-level plan to address digital equity,” the report states, noting that responsibilities are spread across multiple plans that lack coordination and defined agency roles.

State law assigns some digital equity duties to the Washington State Broadband Office within the Department of Commerce and the State Office of Equity, but the audit found that those authorities do not coalesce into an overarching strategy.

The absence of a designated lead agency and reliable ongoing funding hinders sustained progress, auditors said.

The audit identified three existing frameworks, the PEAR Plan & Playbook, the federal BEAD action plan, and an NTIA-approved digital equity plan, but found gaps in their ability to fully address elements such as affordability, accessibility, and digital skills statewide. Furthermore, none clearly designate roles for all relevant state agencies.

Auditors also cited potential consequences from fragmented efforts, including duplicated services, unclear points of contact for community partners, and limited monitoring of statewide progress.

The report recommends clarifying state law to establish oversight authority, creating a comprehensive plan with strategic goals, and funding long-term digital equity initiatives.

It will be reviewed next by a joint legislative committee, which will hold a public hearing in Olympia.

In response, state officials acknowledged the importance of digital equity but did not immediately commit to establishing a central lead or new funding mechanisms. Representatives said they are reviewing the audit’s recommendations.

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