The International Labour Organization, in collaboration with the World Association of Public Employment Services, invites Public Employment Services (PES) and other public institutions to share practices that promote disability inclusion in digital employment services and labour markets.  

Selected contributions will be featured in a global publication  informing policy and practice. Contributing  organizations will also be invited to participate in a future training module for job counsellors (planned for 2027). 

About the initiative 

Employment services play a central role in connecting people with disabilities to jobs through counselling, job matching, employer engagement and post-placement support. Public  institutions, particularly  Public Employment Services,  are key to delivering and coordinating these services at scale. 

As labour markets and service delivery systems become increasingly digital, these actors are leveraging tools such as online platforms, remote service delivery and data-driven systems to expand reach and improve outcomes.  

Who should contribute 

We welcome submissions from: 

  • Public Employment Services (PES)  

  • Ministries and public institutions responsible for employment, labour or skills development  

  • Public agencies implementing employment-related programmes  

  • National or subnational institutions working in partnership with PES 

Submissions from low- and middle-income countries, fragile settings and refugee-hosting contexts are strongly encouraged. 

What we are looking for 

We are seeking  implemented, practical initiatives in two areas:  

1.Digitalized service delivery for disability inclusion  

 Examples include:  

  • Accessible digital platforms and multi-channel service delivery (web, mobile, SMS, in-person) 
  • Low-bandwidth or assisted digital access solutions 
  • Remote or hybrid counselling adapted to diverse needs (e.g. sign language, captioning) 
  • Digital case management and data-informed support 
  • Integration of assistive technologies and inclusive design  

2.  Access to digital jobs and livelihoods for persons with disabilities  

Examples include: 

  • Digital skills training linked to employment outcomes 
  • Support to access remote work and online platforms 
  • Digital entrepreneurship and income generation 
  • In-work support, retention, and career progression pathways (e.g. accommodations, assistive technologies, upskilling)  

Why participate 

How to participate 

Submit your initiative using the designated template and send it to [email protected] and [email protected] by 30 June 2026. 

Find template for submission of practices 

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