When Government Goes Digital, Who Gets Left Behind?
Latin America and the Caribbean (LAC) have bet big on digital government: online portals, mobile apps, one-stop platforms. The region’s public services are increasingly just a click away. On paper,
How libraries can help the public engage with AI and their local government
Public libraries have evolved from traditionally supplying communities with books to expanding their selection of services to serve as health care hubs, lend musical instruments and offer cooking classes. Now,
Making government digital transformation happen in Canada: a look ahead
Governments across the world are working to make digital transformation happen in order to improve services for citizens and support government priorities. This transformation is not just about implementing technology;
Dubai Launches AI Workforce Transformation to Train 50,000 Government Employees for Smarter Public Services
Officials say the move is designed to prepare government staff for a future where AI plays a central role in decision-making, service delivery and day-to-day operations. Focus on smarter, faster
The UK Government has announced the rollout of their new Technical Excellence Colleges
image: ©andresr | iStock The UK government has announced the creation of 19 new Technical Excellence Colleges (TECs), backed by £175 million in funding, as part of its Industrial Strategy
The foundational importance of people, skills and culture in digital transformation in government: takeaways from AccelerateGOV 2025
The digital transformation of government is progressing but a shortage of skilled staff, resistance to change, digital leadership capability and the attraction and retention of digital talent remain barriers. So,
Nigerian Government, NEDC Train 250 Borno Teachers on Digital Skills,
The Teachers Registration Council of Nigeria (TRCN) has intensified efforts to improve access to its services for teachers in rural communities, as part of broader measures to address digital and
UK government expands AI Accelerator program for workforce skills
The UK Government Digital Service (GDS) is expanding its AI Accelerator program after its first year, as departments look to build internal AI and machine learning capability rather than rely
UK government use of data analytics to tackle fraud ‘underdeveloped’, say MPs
Public accounts committee session: PSFA chief executive Mark Cheeseman, DSIT permanent secretary Emran Mian, and director-general for public spending (HMT) and Government Finance Function joint-head Conrad Smewing on 15 January
Five ways to strengthen trust in digital government: Lessons from Serbia
Governments across Europe are accelerating the digitalization of public services. While governments move quickly to adopt complex technologies—like online platforms, digital IDs, and artificial intelligence (AI)—that enable faster and more accessible services, how can they simultaneously build citizens’ trust that their data and