If you’re deciding whether to have food or groceries delivered, you’re probably weighing price versus convenience. And to weigh those properly, it helps to know, well, the total price of delivery — including any fees you’ll have to pay, what they’re for, and when you’ll have to pay them.

But reports to the FTC and recent FTC enforcement actions suggest that hidden or misleading fees and charges continue to be an issue for people using online food delivery platforms. That’s why the FTC is asking for public comments on whether a rule might be needed to help prevent unfair or deceptive fee practices in online food and grocery delivery.

So what does this have to do with you? Share your written comments — including related data, evidence, analyses, and arguments — on how you think the agency can both best prevent unfair or deceptive acts or practices in food delivery and address the concerns of those who use and those who provide these services.

Consider the food delivery platforms and apps you use. Do they clearly display the total price of the items you order? Do they clearly disclose what fees, charges, or other costs you’ll have to pay, and tell you when they use variable or personalized pricing? Do they tell you if prices are higher online than they are in the store? Let us know. You have until May 18, 2026 to read the notice and submit a comment.

Source link